Ratings & Reviews
Resident Reviews
|Recommended: YesMuhammad U Khattak — I have rated 4 5 in many categories, because I believe there is always room for improvement. I would suggest more periodic interaction or get togethers of the management staff with the residents, on a cup of coffee or luncheon or even maybe even a burger sandwich dinner or bbq.
These are quite old construction, and one cannot expect nothing to go wrong every now and then, yet the maintenance guys, Jamal and Johnny are doing a superb job.
I believe courteous speech and sweet talk and positive accommodative attitude are good communication skills.
Sincerely
Muhammad U Khattak
|Recommended: YesI like it here — Nice place to live. Staff is quick when responding to a maintenance call and always friendly.
response from property -Thank you for your kind review! We are glad to have you here.
|Recommended: YesGood place to call home — The apartment complex has great privacy from the main roads in Macon, it is easily accessible to anywhere you want to go. The complex is up kept and tidy on a daily basis and the staff are very friendly and eager to help. The only real concern I have is the amount of loud noise that comes from other tenant cars and music, but what are you going to do. Take the good with the bad this is a great complex overall.
Thank you for your kind words! We enjoy having you as a resident here.
|Recommended: YesI love it here đź’• — I just moved here at the beginning of 2024. Me and my children had a great experience
We are so glad you have had a great experience, and we are happy to have you here!
|Recommended: YesNa — Na
|Recommended: YesGreat lviving — i have just renewed my lease.
comfortable affordable living
Thank you we are so happy to have you as a resident.
|Recommended: YesExcellent place to live — Excellent service great place to live
Thanks its great having you as a resident!
|Recommended: YesN A — N A
|Recommended: YesN A — N A
Thank you for taking the time to give a review Nakisha. We are aim to improve in every area and your feedback help us obtain just that. We look forward to seeing you again very soon, we love to hear from you!
|Recommended: YesI love the staff — They are so helpful and always have a smile when i come in the office.
Thanks for your feedback. We are ecstatic to hear about your wonderful experience with Overlook. We hope you continue to enjoy your stay and each encounter with us! :)
|Recommended: YesNice place — tk
Thanks for your Feedback, we love to hear from you as we are in the process of improving in every aspect, we hope to make your stay as peaceful and enjoyable as possible. Please do not hesitate to call or stop by for any assistance at all.
|Recommended: NoDisappointed — Living here is great but management is missing the mark. It seems like a musical chairs of management. Currently the staff is EXTREMELY rude. I have been paying double of what a normal water bill for a one bedroom apt. My bill may range from 32.00 to 68.00 . Varies per month. When I ask for an adjustment I have been told my bill is correct because of a rate increase. I am okay with an increase but not double sometimes quadruple the normal amount for a one bedroom apartment. That’s absurd. I have been told I have my own meter for my apartment and that is true but there is no one who can tell me if it is working properly. Management tells me they don’t have anyone to service the device. This device is in my bathroom attached to my hot water heater. It’s a wireless device , what is it communicating with. I don’t know neither does management. Management could be more helpful, polite and professional. If I could rate management a zero I would
We appreciate your feed back and we're so sorry you feel this way. A third party company has the control of meter readings and rates of individual usage rate per apartment, some more or less than others but it is based off usage. Please know that we have been working to do everything we can to change this situation to better suit our residents. If there was ever a moment that we were non responsive or slow responding we sincerely apologize. We aim to remain professional and polite in every manner and we hope in future encounters you are satisfied with communication and pleased with our response.
|Recommended: YesThe staff is amazing — Been living here for 8 years and I love the new staff.
Thank you so much for your feedback Tracey. We are pleased to hear this. We look forward to making the years to come even better! We absolutely love our Residents!
|Recommended: YesI don't have any issues. — Been living here for a while and I'm pleased.
Thanks for your feedback Mr. Jolly we are more than happy to have you here and extremely happy that you are enjoying your stay! We look forward to many more years with you.
|Recommended: YesVery nice place to live. — Office staff friendly and location is very convenient.
Thanks for your response Tabatha, we are pleased to hear that. We love our residents and look forward to enjoying another year with you. Let us know if there is anything else we can do to make your stay as enjoyable as possible.